Embrace Click! Colours Diversity to Manage Workplace Conflicts

Transform Conflicts into Opportunities for Growth

23 August 2024, Friday

Holiday Inn City Centre Singapore

9am to 5pm

Workshop Synopsis

Transform conflicts into opportunities for growth and collaboration with our Click! Colours Conflict Management workshop.

Explore the unique perspectives of Blue Analysers, Green Safekeepers, Red Carers, and Yellow Players, and gain practical skills to resolve workplace conflicts effectively.

Who should attend

This workshop is designed for professionals at all levels who wish to improve their conflict management skills. It is particularly beneficial for team leaders, managers, HR professionals, and individuals interested in fostering a more harmonious workplace.

Learning Objectives

Gain insight into conflict dynamics influenced by Click! Colours personas.
Master tailored communication strategies for conflict resolution.
Develop empathy and perspective-taking skills to address conflict roots.
Acquire techniques for constructive conflict resolution.
Foster a supportive team culture that views conflict as a growth opportunity.

Interactive Lectures & Group activities

Introduce theoretical concepts and frameworks while practicing conflict resolution strategies in real-life scenarios.

Role Playing Exercises

Simulate workplace conflicts and resolution strategies, then reflect and discuss to share experiences and consolidate learning.

Action Planning

Guided development of personal action plans for applying learnings post-workshop.

Navigating Conflict Dynamics

Treat Others the Way You Want to be Treated?

Questions the effectiveness of the golden rule in conflicts, considering diverse personalities and styles.

Types and Root Triggers of Conflicts:

Identifies conflict types (interpersonal, structural) and underlying triggers like miscommunication, scarcity, and differences.

The Good, Bad, and Ugly of Conflicts:

Explores conflict's pros (innovation, stronger bonds) and cons (stress, reduced productivity), and its escalation to destructive levels.

Impacts on Conflict - Personality, Beliefs, and Values:

Examines how personal differences affect conflict dynamics, stressing the necessity of personalised conflict resolution approaches.

Strategies for Constructive

Conflict Resolution

Conflict Resolution:

Blend of Art and Science: Offers a holistic approach to dispute management, integrating understanding of human emotions with systematic techniques.

Win-Win Negotiation:

Emphasizes empathy, active listening, and creative problem-solving to achieve mutually beneficial outcomes.

De-escalation Strategies:

Provides practical tips for calming emotions and reducing tension, including self-regulation techniques.

Relationships: Key to Success:

Underscores trust, respect, and mutual understanding as foundational elements for successful conflict resolution.

Workshop Leader

Daniel is a seasoned entrepreneur with a distinguished track record, including a successful tenure as a MAS licensed Financial Adviser spanning nearly three decades. The founder of several ventures, notably the award-winning Let’s Go Tour Singapore Pte Ltd, he's consistently recognised by the Singapore

Tourism Board for his contributions.

An esteemed corporate trainer, Daniel imparts his expertise on subjects ranging from Sales Management and Customer Service to Personality Profiling and Financial Planning. His insights have been featured in prominent local publications, and he is a sought-after voice on radio, discussing financial matters. Additionally, he has dedicated his expertise to the Institute of Financial Literacy’s Money Sense outreach program.

Daniel Tan

CFP®, IBFA, AEPP®, MBA, ACLP

Daniel is a seasoned entrepreneur with a distinguished track record, including a successful tenure as a MAS-licensed Financial Adviser spanning nearly three decades. The founder of several ventures, notably the award-winning Let’s Go Tour Singapore Pte Ltd, he's consistently recognised by the Singapore

Tourism Board for his contributions.

An esteemed corporate trainer, Daniel imparts his expertise on subjects ranging from Sales Management and Customer Service to Personality Profiling and Financial Planning. His insights have been featured in prominent local publications, and he is a sought-after voice on radio, discussing financial matters. Additionally, he has dedicated his expertise to the Institute of Financial Literacy’s Money Sense outreach program.